For Immediate Release on August 1, 2007

McKinney, Texas—Sheila Everett, Account Specialist and Research Analyst for Consumer Credit Counseling Service (CCCS) of North Central Texas loves the details of her job.  CCCS is a non-profit agency that disburses funds to creditors on the behalf of clients and sometimes one small accounting detail can be tricky to find, but Sheila is up to the task. 

Earlier this year CCCS upgraded their processing system and thousands of client files had to be changed from the old system to the new.  Millions of dollars were being disbursed and clearing the bank and running smoothly, however some client funds inadvertently snuck back into the old system.  Finding the glitch in the system and tediously working to correct it Sheila, who has been with the agency since March of 2002, successfully remedied the problem saving the agency perhaps thousands of dollars.

Recently Sheila was out of the office for family illness and she continued to work accounts on Saturday and helped keep the research current for clients and for the agency.  Sheila’s work ethic and attention to detail makes her a valuable asset to the agency and to clients the agency serves.

“I love what I do for CCCS,” said Sheila as she accepted the Golden Eagle Award for outstanding service.  “Our clients rely on us knowing the conversations they had with us and knowing what happened that affected their account even if it was 3 or 4 years ago.  I don’t mind digging until I find what they need.”

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CCCS is a member of the nation’s largest and longest-serving national nonprofit credit counseling organization, the National Foundation for Credit Counseling, Inc. (NFCC).  Our collective mission is to provide services to consumers to help them achieve financial wellness through financial management counseling, financial education and when appropriate debt reduction services through debt management plans. Be informed; Knowing the Difference Can Make All the Difference is assurance provided through CCCS and the NFCC. As a condition of membership, CCCS is required to maintain high quality services through standards set by The Council on Accreditation and the NFCC, along with Credit Counseling Consumer Protection Standards.  To read more about these guidelines visit www.nfcc.org or you may call 1-866-600-CCCS (2227) for pre-recorded information.  For direct access to CCCS locally, call 1-800-856-0257 for a confidential appointment with a certified credit counselor.  Visit us online www.cccsnct.org.